If people can't FIND information, they certainly won't be influenced by it.
Try finding things in the SL Wiki. I dare you. Easy browsing and categories are confused and erratic. I just spent some time adding category info to pages to soothe my frustration. The Search function is a load of crap; it picks and chooses which categories to search, and I couldn't simply find his user page (in the next paragraph) by searching on Zero Linden. Even with the User box checked. But type Zero Linden into Google? First listed. When your Search function stinks, use another. At least the wiki is accessable by unverified accounts - unlike the official forums.
Information given during office hours. This Word-of-Mouth crap doesn't work in a world of tens of thousands of people. More age verification info recorded by Tao Takashi. Hey Lindens! Take a hint from Zero Linden and share transcripts of your office hours.
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